Gambibet » Privacy Policy

Gambibet Privacy Policy

This Privacy Policy explains how Gambibet collects, uses, stores, and protects personal information when a player visits the Gambibet website, creates an account, uses casino games, places bets, makes deposits or withdrawals, contacts support, or uses any Gambibet service.

By using Gambibet, the player accepts the collection and processing of personal data as described in this Privacy Policy and in the Gambibet Terms and Conditions.

Information Gambibet May Collect

Gambibet may collect personal information needed to create and manage a player account, provide betting and casino services, process payments, protect the platform, and comply with legal or operational requirements.

The information may include

  • Full name
  • Phone number
  • Email address
  • Date of birth or age confirmation
  • Account login details
  • Residential or contact information
  • Payment method details
  • Deposit and withdrawal history
  • Betting and casino activity
  • Bonus and promotion history
  • Device information
  • IP address
  • Browser and operating system information
  • Cookies and session data
  • Customer support messages
  • Documents or details requested for account checks

Gambibet may also collect technical information automatically when a player uses the website, mobile browser, or Android application.

How Gambibet Uses Personal Data

Gambibet uses personal data to operate the platform and provide services to players in The Gambia. The data is used only where it is needed for account management, payments, betting services, compliance, security, customer support, or service improvement.

Gambibet may use personal data to

  • Create and manage player accounts
  • Confirm account access
  • Process deposits and withdrawals
  • Provide casino games, sports betting, and virtual games
  • Record bets, game rounds, bonuses, and transactions
  • Manage freebets, casino coupons, cashback, loyalty points, and promotions
  • Respond to customer support requests
  • Check account security
  • Detect fraud, abuse, duplicate accounts, or suspicious activity
  • Apply responsible gaming measures
  • Comply with legal and regulatory obligations
  • Improve website performance and user experience
  • Send operational or account related messages

Account and Payment Data

Gambibet processes account and payment information to allow players to deposit, withdraw, and use GMD balances on the platform. Payment data may be shared with payment partners where this is required to complete a transaction, confirm a payment, resolve a dispute, or prevent fraud.

Players should make sure that account and payment information is accurate. Incorrect information may delay withdrawals, block payments, or require additional checks.

Betting and Casino Activity

Gambibet keeps records of betting and casino activity for account history, settlement, transaction review, fraud prevention, responsible gaming, and customer support. This can include stakes, winnings, game names, bet status, bonus use, free spins, coupons, and account balance changes.

Transaction history may be available in the player account for a limited period according to Gambibet system settings.

Cookies and Tracking Technologies

Gambibet uses cookies and similar technologies to operate the website, keep sessions active, improve security, remember user preferences, and collect statistical information.

Cookies may be used for

  • Login sessions
  • Website functionality
  • Security checks
  • Performance monitoring
  • Analytics
  • Error detection
  • Service improvement

Some cookies are necessary for the platform to work correctly. Statistical cookies help Gambibet understand how the website is used and how services can be improved.

Analytics and Technical Services

Gambibet may use analytics, monitoring, and technical service providers to understand website performance, detect errors, improve stability, and measure user activity. These tools may collect technical information such as device type, browser type, page activity, session information, and interaction data.

Such data is used to maintain and improve the Gambibet platform.

Sharing Personal Data

Gambibet may share personal data with trusted service providers where this is required to provide betting services, payment services, technical hosting, fraud prevention, analytics, customer support, or compliance checks.

Personal data may be transferred to service providers, including providers located in the European Union or other jurisdictions, where this is necessary to provide Gambibet services.

Gambibet may also share information with authorities, regulators, payment partners, or law enforcement where required by law, fraud prevention, security investigation, or legal obligation.

Data Protection and Security

Gambibet applies security measures to protect player information against unauthorized access, misuse, loss, alteration, or disclosure. Account security also depends on the player.

Players should

  • Keep passwords private
  • Never share SMS codes
  • Never share withdrawal codes
  • Use only their own account
  • Log out on shared devices
  • Contact Gambibet if suspicious activity appears

Gambibet may suspend or review an account if there is a security risk.

Player Rights

A player may request access to personal data, correction of inaccurate information, or objection to certain data processing by contacting Gambibet.

Requests can be sent to

[email protected]

Gambibet may need to verify the identity of the player before processing a privacy request. Some information may need to be retained where it is required for legal, payment, fraud prevention, responsible gaming, or account record purposes.

Data Retention

Gambibet keeps personal data only for as long as it is needed for account operation, payment records, betting history, fraud prevention, legal obligations, responsible gaming controls, dispute handling, and service improvement.

Some records may be retained after account closure where required by law, security rules, payment obligations, or legitimate business needs.

Promotions and Publicity

Gambibet may use player information to manage bonuses, promotions, freebets, casino coupons, cashback, loyalty rewards, and referral rewards.

Where a promotion includes public communication, Gambibet may ask to use a player name, image, or related promotional information. Refusal may affect eligibility for certain promotional winnings where the specific promotion rules provide for this.

Responsible Gaming and Player Safety

Gambibet may process account activity, deposit behaviour, betting patterns, and support requests to apply responsible gaming measures. These measures may include account review, limits, restrictions, suspension, or other actions designed to protect the player and the platform.

External Links

The Gambibet website may contain links to external websites or third party services. Gambibet is not responsible for the privacy practices, content, security, or cookie policies of external websites. Players should read the privacy policy of any external site before providing personal information.

Changes to This Privacy Policy

Gambibet may update this Privacy Policy when services, technology, legal requirements, or business practices change. Continued use of Gambibet after an update means that the player accepts the revised Privacy Policy.

Contact

For privacy questions, access requests, correction requests, or objections to data processing, contact Gambibet Help Center.